A water leak has caused havoc for a family in a south Dublin house.
The family has been stuck in their house since Monday evening and have been unable to move as their home has been blocked off by water.
Their neighbour has been able to remove the water and is working on getting it back.
The water leak is causing a nuisance as the water line is not connected to the outside.
Water service workers are on the scene.
The Irish Water company has said they are investigating and will provide any information they can.
It comes as Irish Water reported a rise in customers having to cancel their water bills due to the leak.
The increase comes despite the company saying the situation is under control.
Irish Water said it has a “good record” of managing water issues.
It said water customers can cancel their bills if they find the leak is caused by faulty wiring, inadequate water meters, incorrect water supply or excessive usage.
The leak is believed to have been caused by a faulty water supply line that connects to a home’s underground plumbing.
Irish Public Health Minister Michael Creed said water leaks like this are extremely common and he urged people to be vigilant.
“It is a very serious situation, particularly for families,” he said.
“There is not much we can do, other than be vigilant and ask your water provider to check your water supply.”
The family’s home is on the top floor of the house and the leak has affected the basement.
“We have two boys who are aged about 14 and 14 and they are really worried about the future of their future in this house,” said neighbour Jackie O’Donoghue.
“They are very concerned about how they are going to raise their children in a house without water, so that they can get their school, their gymnasium, the gymnasial, that sort of thing.”
That is a really hard thing to contemplate.
“Irish Water has a good record of managing leaks, with the company managing 3,200 water leaks last year.